TERMS & CONDITIONS

Payment
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Cancellation
An order may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints
Any complaints about items may be sent to our support at info@hafnium.dk. There is no guarantee of a resolution, and each case will be looked at individually.

Refund Policy
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, or nonfunctional, please send a mail to info@hafnium.dk, then we will help you a.s.a.p.

If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by HAFNIUM and the buyer is unsatisfied, the exchange/refund will be taking under consideration by HAFNIUM. Exchanges are granted on a case-by-case basis. 

If your purchase did not live up to your expectations or you purchased the wrong size, you may exchange/return it within 14 days from the day you received your purchase.

- Items bought in our physical store; Skudehavnsvej 1, 2150 Nordhavn, Denmark our refund policy is as followed: no later than 8 days after purchase with original proof we offer money back or gift card in return. 
- Items bought on sale in our physical store is non-refundable.
- HAFNIUM has a two year warranty policy on all items bought online.

All HAFNIUM products are carefully inspected before they are packed to ensure no faulty products.

Our Store
HAFNIUM Copenhagen
Skudehavnsvej 1, Stack II
2150 Nordhavn
Denmark

Shipping information

Standard Delivery in Denmark is FREE SHIPPING with PostNord, and you’ll receive your delivery within 2 working days.

Standard Delivery is 250 DKK to the following European countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Standard Delivery Outside EU is 500 DKK. Warning to countries outside the EU, the prices are incl. danish tax but local VAT and customs duties will be charged by the customer and the total amount can increase. By ordering to countries outside EU you accept to pay for the local VAT / customs and fees.

Terms & Conditions for use of the website
The website is owned and operated by HAFNIUM – CVR (Tax)number: DK35626344 – Hagavej 7 – Soeborg – Denmark. All images, names, brands, trademarks and logos on the website are the property of HAFNIUM in Denmark or its associated companies and partners. 

All images names, brands, trademarks and logos are protected by copyright and can only be used with permission from HAFNIUM.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property HAFNIUM or their associated companies and partners.

Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from HAFNIUM or their associated companies and partners, as the case may be. HAFNIUM makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. HAFNIUM is entitled to change the content of the website at any time without preceding notice.

If the website links to a third party website, HAFNIUM makes no warranties for the content of the third party website. These links are made for your convenience only, but it is at your own risk when you visit a third party website.

Privacy Policy
ALL PERSONAL INFORMATION SAVED AT THE SITE WILL BE HANDLED WITH THE MOST UTMOST CARE. THE INFORMATION THAT WE STORE WILL NOT BE SOLD OR USED FOR ANY PURPOSES OTHER THAN ENSURING THE BEST SERVICE POSSIBLE. YOU HAVE THE RIGHT TO REVIEW YOUR INFORMATION ON FILE AT ANY TIME

ALL CUSTOMERS PAYING BY CARD ARE SUBJECT TO VALIDATION CHECKS. HAFNIUM RESERVES THE RIGHT TO DELAY ANY ORDER IF FRAUD IS SUSPECTED. FOR SECURITY REASONS, WE DO NOT STORE ANY PAYMENT INFORMATION IN OUR DATABASE.